GoConex FAQ

How to pair the switch and controller?

Pair Switches and Controllers together

  1. Press the ‘Pair’ button on the Controller. The LED on the Controller will flash green. NOTE: If there is no pairing request received within 60 seconds, the controller will quit the pairing procedure and the LED will return to a solid green indicator.
  2. Squeeze both ends of the GoConex Switch simultaneously, then release. The switch will send a unique pair code to the Controller. The Controller LED status indicator will flash green and red to confirm receipt.
  3. Press ‘Pair’ on the Controller to confirm the pairing. The LED will flash green to indicate success.

One switch can be paired with many controllers. Pair your switch with a second controller to control both loads with the one switch.

The Installing GoConex Wireless Switch page lists complete switch pairing and installation instructions.

What is the difference between GoConex Genius and GoConex Genius Pro?

GoConex switches work in projects of every size: from small residential to large commercial.

Benefit Genius Pro Genius
Number of switches that can be paired to a single controller or dimmer 10 3
Wireless distance (switch to controller/dimmer) 250 ft 100 ft
Number of controllers that can be paired to a single switch
Bidirectional RF communication between switches and controllers to ensure dependable switching
10A / 120V load controller (operate 1/6 HP motor @ 120V or ½ HP motor at 240V)
1.5A / 120V load dimmer (operate 1/16 HP motor @ 120V or 1/10 HP motor at 240V)
20A / 120V load controller (operate 3/4 HP motor @ 120V or 2 HP motor at 240V) x
Available as slim-profile Designer switch using decorative snap-on cover plates (1-4 gang) x

What is the warranty on GoConex products?

GoConex products are covered by a 1-year limited warranty. Please visit our Warranty page for full details.

When can I buy a GoConex dimmer?

Genius GDT15 and Genius Pro GPDT15 dimming controllers are available for sale now.

How does the dimmer work?

To operate the dimmer, press and hold up or down on the switch to brighten or dim the light.

Set maximum and minimum brightness of GDT15 and GPDT15 dimming controllers:

1) Set the dimmer’s max brightness level

  1. Press and hold the up/on button on the switch to increase the light’s brightness.
  2. If the light flickers, release the up/on button. Press and hold down/off on the switch to dim the light down to the point where no flickering occurs.
  3. 2-click/double-click the button on the GDT15 controller. This sets the highest brightness.
  4. The GDT15 controller’s LED indicator will flash green to confirm the setting is saved.

2) Set the dimmer’s minimum brightness level

  1. Press and hold the down/off button on the switch to decrease the light’s brightness.
  2. If the light flickers, release the down/off button. Press and hold up/on on the switch to brighten the light up to the point where no flickering occurs.
  3. 2-click/double-click the button on the controller. This sets the lowest brightness.
  4. The GDT15 controller’s LED indicator will flash green to confirm the setting is saved.

3) Reset the dimmer’s max/min brightness level to factory default

  1. 3-click/triple-click the button on the GDT15 controller.
  2. NOTE: This will not clear any pairings or groupings in the controller’s memory. It only resets the brightness max/min settings to factory defaults.

GoConex dimming controllers employ a TRIAC for leading-edge phase-cut dimming. It has soft start/soft on and soft off where the lightness gradually moves from darkness to the lightness setting when the light is turned on, and where the lightness gradually moves from the lightness setting to darkness when the light is turned off. We also allow field adjustment of the minimum and maximum phase angles to appropriately match the dimming range to the specific load be it, incandescent, LED, ELV, or MLV.

When can I buy a higher-powered GoConex controller?

The Genius Pro GPC20 20 amp controller is available to purchase.

What do I do with my old switches?

Your old wire switches can be reused in a different project or donated to a building material recycler.

If you are replacing a wired toggle switch, you can mount the GoConex switch over the existing switch box in the wall, but you will need a new decorator-style cover plate to finish the installation.

If there was a surge or lightning strike, would the owner have to open every junction box to replace and/or reprogram the controller?

Genius and Genius Pro controllers include a single MOV which provides limited protection from power surge damage. Homes using electronic-based controls and home appliances should invest in a panel surge protection device.

If the controller is damaged by a power surge, it will need to be replaced.

Why does the controller have unique ratings for different fixtures?

The rating for LED, CFL and Linear Fluorescent are based on driver and ballast efficiency. We have published ratings that take into account worst case scenario. If the power factor is known, multiply the resistive load rating by power factor then factor down by 10% for a safety margin. For example, a linear fluorescent electronic ballast with a 0.95 ballast factor would calculate as follows:

600 x 0.95 = 570 x 0.9 = 513 watts

Does the switch come in different colors?

GoConex switches are available in white and light almond.